Policies

Welcome to our Policy Page. Please read all the policies carefully before using our website or purchasing any products.

1. Terms & Conditions

By accessing our website, you agree to follow all our rules and conditions. We reserve the right to update or change these terms anytime without prior notice.

• All product prices are subject to change.
• We reserve the right to cancel any order in case of incorrect information or system errors.
• All users must provide accurate information while placing orders.
• Unauthorized copying of website content or images is strictly prohibited.

2. Privacy Policy

Your privacy is important to us. We ensure that your personal information is kept secure and is never shared with third-party companies, except for delivery purposes.

• We collect basic details like name, mobile number, email, date of birth, and pin code .
• Your information is used only for order processing and delivery.
• We do not store your payment details.
• We use cookies to enhance your browsing experience.

3. Return & Refund Policy

We aim to provide the best quality products. If you receive a damaged or wrong product, you are eligible for a return or replacement.

• Return request must be made within 3 days of delivery.
• Product must be unused and in original packaging.
• Refund will be processed within 5–7 working days after product inspection.
• Returns are not accepted for items damaged due to customer misuse.

4. Shipping Policy

We offer fast and reliable delivery across India through our trusted courier partners.

• Orders are shipped within 24–48 hours.
• Delivery time varies between 3–7 days depending on your location.
• Shipping charges may apply based on order value and location.
• You will receive a tracking link once your order is dispatched.

Contact Us

If you have any questions regarding these policies, you can contact us at:

Email: info@ourchaigpt.com
Phone: +91 99588 31204